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Legal

Delete your account and data

Applies to: Cuaderno de DeudasLast updated: November 9, 2026Version 1.0

This page explains how to delete your Cuaderno de Deudas account and what happens to your data. It is a public page: you do not need to sign in.

1. Delete your account from the app

  1. Open Cuaderno de Deudas and sign in.
  2. Go to Settings.
  3. Tap Delete my account.
  4. Confirm the deletion.

The app will ask for confirmation because the action cannot be undone. If you have an active Pro subscription, also cancel it from Google Play → Subscriptions to avoid future renewals.

2. Delete your account by email

If you cannot access the app, write to us from the registered email address:

hola@antonioapps.com

Subject: Delete Cuaderno de Deudas account

Include:

  • The email of your account.
  • The business name or phone, if you remember it.
  • A sentence stating that you want to delete your account and all your data.

We may ask for reasonable identity verification before proceeding. We will respond within 5 business days.

3. What is deleted

Deleting the account permanently removes:

  • Your profile and account data.
  • Your customers or debtors.
  • All credit sales, payments and notes.
  • Your customers' photos.
  • Linked devices.
  • Sync data.
  • The authentication user.

Only an identifier without personal data is kept so the deletion propagates to the other phones in the business.

4. What is kept and for how long

  • Purchase receipts: may be retained for accounting and tax obligations, even after the account is deleted.
  • Server backups: may retain copies until they rotate, for a maximum of 30 days.
  • Technical security logs: according to applicable legal periods.

After those periods, data is deleted or irreversibly anonymized.

5. Before deleting

  • Export your notebook to CSV from Settings if you need to keep a history for accounting reasons.
  • Collect or forgive outstanding debts that you want to close before deleting customers.
  • Cancel the Pro subscription in Google Play if it is active.

6. If you are a customer of a shop

If you are a customer of a business that uses the app and you want to delete the data that business recorded about you, you must contact the business, which is the controller of that data. If you write to us, we will help channel the request, but the decision belongs to the business.

7. Contact

For any question about deleting your account:

hola@antonioapps.com